Digbi HealthOutcomes and savings · Case study
Editorial cover image for the Insurance brokerage and consulting case study

Insurance brokerage and consulting · New York · Live since December 2023

Driving weight loss for 77% of members with a New York insurance brokerage

454

members enrolled, 15% utilization

77%

of members achieved meaningful weight loss

34%

past the clinically significant 5% threshold

12.34

nutrient density score, up from 10.91

~5,000 covered employeesConsultant · CorpSynThrough the March 2026 outcomes report30 pages
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

02 · Impact summary

Delivering health outcomes
and financial savings.

Population, claims themes, behaviour change, clinical outcomes and member voice for a brokerage that bought the program for its own workforce.

What Digbi has delivered on this account

454

members enrolled as of March 2026

15%

utilization of the eligible population

77%

of members lost weight, up from 72%

34%

past 5% weight loss, up from 28%

47% → 30%

moderate to severe IBS symptoms

10.91 → 12.34

nutrient density score across two years

Impact summary02
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

03 · Contents

What is inside
this case study.

Every page carries its own figures and source, from the covered population through outcomes, member voice and savings delivered for insurance brokerage.

Pages

  1. Market certaintyPage 04
  2. Client snapshotPage 05
  3. Scientific certaintyPage 06
  4. The challengePage 07
  5. Why DigbiPage 08
  6. Clinical certaintyPage 09
  7. Risk concentrationPage 10
  8. Health outcomesPage 11
  9. Behaviour changePage 12
  10. Operational certaintyPage 13
  11. The programPage 14
  12. Enrollment in detailPage 15
  13. Product certaintyPage 16
  14. Member satisfactionPage 17
  15. Member testimonialsPage 18
  16. Financial certaintyPage 19
  17. Claims and cost concentrationPage 20
  18. Claims trend by plan yearPage 21
  19. Claim spend by conditionPage 22
  20. Key figuresPage 23
  21. Brand certaintyPage 24
  22. Book of businessPage 25
  23. Future certaintyPage 26
  24. Looking aheadPage 27
  25. Decision supportPage 28
  26. Request the full studyPage 29
  27. Sources and definitionsPage 30
Contents03
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

04 · Certainty module 01

Market certainty
Organizations like this one have already validated Digbi at scale

A brokerage that advises other employers on benefits chose the program for its own 5,000 person workforce, live since December 2023 and placed by CorpSyn.

What the next pages prove

  • 01A benefits adviser running the program on its own population
  • 02Consultant of record: CorpSyn
  • 03454 members enrolled, 15% utilization

Pages in this module

  1. Client snapshot
Certainty module 0104
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

05 · Client snapshot

The firm that advises on benefits
chose this one for itself.

An insurance brokerage that advises other employers on benefits chose the program for its own people, then measured the result against never enrolled colleagues.

At a glance

Industry
Insurance brokerage and consulting
Headquarters
New York
Population
~5,000 covered employees
Program launch
December 2023
Enrollments
454 members, 15% utilization
Reporting cadence
Quarterly outcomes report

The covered workforce

~5,000

covered employees across the firm

454

members enrolled, 15% of the eligible pool

82 / 18

women to men among enrolled members

8%

of enrolled members are dependents

20%

utilization target set for the 2026 plan year

Dec 2023

program live, quarterly reporting since

Roughly five thousand covered employees sit across a brokerage and consulting firm that advises other employers on exactly this category of benefit. The program was bought for its own people, which makes every outcome on these pages a reference a consultant can speak to first hand.

This is a desk based, distributed white collar population. There is no plant floor and no shift huddle, so enrollment runs through the annual benefits cycle and through email, and the program has to earn attention against every other item in a crowded benefits stack.

A insurance brokerage and consulting employee at work in New York

Population mix

Gender split

82:18

Dependents enrolled

8%

Utilization

15%

2026 target

20%

Client snapshot05
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

06 · Certainty module 02

Scientific certainty
The approach is backed by measurable clinical outcomes

Precision biology, gut and genetic testing, applied to the metabolic and digestive conditions driving avoidable spend in a professional services population.

What the next pages prove

  • 01Care directed by gut and DNA test results, not generic coaching
  • 02Weight, digestive and metabolic risk addressed in one program

Pages in this module

  1. The challenge
  2. Why Digbi
Certainty module 0206
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

07 · The challenge

Hypertension and gut health,
at the top of the spend.

Digbi members preparing a fresh meal at home

Where the pressure comes from

01

The firm's own claims analysis across 2024 and 2025 identified hypertension and digestive disorders as the top spend areas among covered members.

02

Moderate to severe IBS symptoms were present in 47% of the relevant population before the program matured.

03

Utilization at 15% leaves significant headroom, with 82% of enrollees women and only 8% dependents.

04

Higher cost segments, particularly men and dependents, remain largely untapped and are the focus of 2026 outreach.

The challenge07
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

08 · Why Digbi

Genetics first,
medication agnostic.

Members cite the genetic and precision nutrition model as the reason they enrolled. The program works with or without GLP-1 medication.

The differentiators the client cites

01

Genetics led, not generic wellness

A genetic and precision nutrition model, which the firm's own members cite as the reason they enrolled rather than a generic wellness benefit.

02

Flexible on GLP-1 medication

Members are supported whether or not the plan covers the drugs, so coverage decisions do not stall the program.

03

A women's health track

It matters given an enrolled population that is 82% women, combining glucose data, genetics and cycle aware nutrition.

Precision nutrition

Genetic and gut data shape the plan, which is what members say drew them in.

Medication agnostic

Support runs whether or not the plan covers GLP-1 medication.

Women's health track

Relevant to an enrolled population that is 82% women.

Why Digbi08
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

09 · Certainty module 03

Clinical certainty
Members are supported by a safe, accountable clinical model

Outcomes are measured member by member against never enrolled colleagues, using the plan's own claims and clinical measures.

What the next pages prove

  • 0177% of members lost weight, 34% past the 5% threshold
  • 02Moderate to severe IBS symptoms fell from 47% to 30%
  • 03Nutrient density rose from 10.91 to 12.34 across two years

Pages in this module

  1. Risk concentration
  2. Health outcomes
  3. Behaviour change
Certainty module 0309
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

10 · Risk concentration

Where the spend
concentrates.

The client's own claims analysis across 2024 and 2025 put hypertension and digestive disorders at the top, which became the outreach theme for the program.

Condition tracks in scope

Hypertension

Top spend area, 2024 to 2025 claims

Digestive disorders

Top spend area, 2024 to 2025 claims

Metabolic syndrome

Tracked condition track

Hyperlipidemia

Tracked condition track

47%

Had moderate or severe IBS

30%

After program maturity

71%

Now in the low risk band

Source · Client claims analysis 2024 to 2025, and the March 2026 outcomes report

A Digbi member at home reviewing program results over a meal
Risk concentration10
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

11 · Health outcomes

Two years of measured
clinical movement.

Weight, digestive symptoms and nutrient density are all computed in the quarterly report and reviewed with the benefits team each quarter.

Outcome status

Measured

Weight loss

Meaningful weight loss rose from 72% to 77% of members across 2025, and members past the 5% threshold rose from 28% to 34%.

Measured

Digestive symptoms

Moderate to severe IBS symptoms fell from 47% to 30% of the tracked population, a 37% relative reduction, with low risk members growing from 53% to 71%.

Measured

Nutrient density

Score improved from 10.91 in Q1 2024 to 12.34 in Q4 2025, a 13% gain across two years.

Health outcomes11
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

12 · Behaviour change

Sustained change
in food choices.

Nutrient density scores track what members actually eat. The score climbed past the clinical threshold across two years of reporting, which the report reads as lasting behaviour change rather than a short diet cycle.

Nutrient density score trend

Clinical threshold 1210.912.3
Q1 24Q4 25

The clinical threshold of 12 and above is associated with sustained weight loss and gut health improvement

+13%

Nutrient density score

From 10.91 in Q1 2024 to 12.34 in Q4 2025, past the clinical threshold.

+5%

Year to date movement

Scores kept climbing through the most recent reporting year.

77%

Members losing weight

Food quality and weight outcomes moved together across the same window.

Source · Quarterly outcomes and impact report, March 2026, reported nutrient density score

Behaviour change12
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

13 · Certainty module 04

Operational certainty
The program has been implemented successfully across a dispersed workforce

A distributed white collar workforce enrolled steadily through quarterly campaigns, with no clinic visit and no benefits team lift.

What the next pages prove

  • 01454 members enrolled as of March 2026
  • 0215% utilization of the eligible population
  • 03Enrollment sustained across every plan year since launch

Pages in this module

  1. The program
  2. Enrollment in detail
Certainty module 0413
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

14 · The program

What members
actually receive.

Members enroll, log meals, sleep and activity in the app, and work with a coach against nutrient density scoring.

Member journey

  • 01Enrollment through the annual benefits cycle and ongoing outreach
  • 02App based logging of meals, sleep and exercise
  • 03One to one coaching with a named nutritionist
  • 04AI meal feedback between coaching sessions
  • 05Condition tracks for GI, hypertension, metabolic syndrome, lipids and women's health
A Digbi member opening her DNA and gut test kit at home

Every member begins with a gut and genetic test, shipped to the door

The program14
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

15 · Enrollment in detail

Month by month,
how the roster was built.

A direct pull from the member platform shows how a desk based, distributed workforce actually signed up. The launch wave was the largest of any client in the book, and the roster has grown steadily since.

New enrollments by plan year

343

2024

44

2025

75

2026 ytd

Roster at a glance

463

member records ever enrolled since launch

313

members currently on enrolled status

250

members enrolled in January and February 2024 alone

354 / 32

employees to dependents among classified records

180

new members in January 2024, the largest single month

75

new members in 2026 through August, a partial year

The first two months carried the program. January 2024 delivered 180 sign ups and February another 70, the largest early adoption wave of any account in this book.

Two smaller waves followed, 61 members across October and November 2024 and 50 in February 2026, both timed to benefits communications rather than a broad announcement.

The platform count of 463 ever enrolled records sits within two percent of the 454 total enrollments reported to the client in March 2026, a clean cross source match.

Source · Digbi member platform export, covered population records, December 2023 through August 2026.

Enrollment in detail15
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

16 · Certainty module 05

Product certainty
Members engage and sustain participation over time

Participation holds over multiple plan years, and members describe the change in their own words.

What the next pages prove

  • 01Members stay enrolled across plan years, not weeks
  • 02Recorded member stories from this workforce

Pages in this module

  1. Member satisfaction
  2. Member testimonials
Certainty module 0516
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

17 · Member satisfaction

What members say
about the program.

Member sentiment is surveyed alongside the clinical numbers, because a benefit bought by a benefits firm has to hold up in front of its own people.

92%

Would recommend the program

Surveyed members who would recommend it to a colleague.

77%

Members losing weight

Up from 72% across calendar year 2025.

34%

Past 5% weight loss

Up from 28% across the same period.

Genetics led the decision

Members say the genetic and precision nutrition model is why they enrolled at all.

Food sensitivity clarity

Members report identifying triggers such as gluten and caffeine and adjusting around them.

Medication reduction

Members describe fewer prescriptions alongside the weight and blood pressure movement.

“Digbi helped me shed unwanted pounds, uncover food sensitivities like gluten and caffeine, and cut my prescription medications down to just two.”

“Since January I have lost 80 pounds. My blood pressure and pulse are better, and I feel, sleep and move so much better.”

Member satisfaction17
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

18 · Member testimonials

Stories from the
Humans of Digbi.

Tom, a program participant

Tom

Risk management consultant, 55 · Massachusetts

Watch the video

“Losing weight gets harder with age, metabolism slows down. Turns out, I was vastly wrong on all counts. I lost 88 pounds.”

The genetic based nutrition component is what appealed to me when the company rolled it out at annual enrollment. I had gained about 50 pounds through the pandemic and my doctor was nervous.

I look better, feel better, move better and sleep better, and my acid reflux is gone.

88 lb

lost, now below his pre pandemic weight

Acid reflux resolvedSleep improvedExercise capacity up
Jessica, a program participant

Jessica

Art enthusiast and outdoor lover, 45 · Member since early 2024

Watch the video

“It seriously helped me change my way of life. I eat differently, I exercise now, and I ultimately just feel way better than I have ever felt.”

The aha moment was learning I am gluten intolerant. Once I cut gluten out, the pounds started dropping, and the CGM showed how sensitive I am to caffeine.

I have been on blood pressure medicine since my twenties. I recently dropped one medication and I am working with my doctor to drop the last one.

30 lb

lost, one blood pressure medication stopped

High blood pressure reversedOne BP medication droppedGluten intolerance identifiedCaffeine sensitivity identified
Member testimonials18
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

19 · Certainty module 06

Financial certainty
The program delivers measurable business value

Spend is read straight from the claims file, including where it concentrates, how it trends and which conditions carry it.

What the next pages prove

  • 01Enrolled members compared against never enrolled colleagues
  • 02High cost claimant concentration reported per plan year
  • 03Condition level spend mapped to the program's clinical focus

Pages in this module

  1. Claims and cost concentration
  2. Claims trend by plan year
  3. Claim spend by condition
  4. Key figures
Certainty module 0619
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

20 · Claims and cost concentration

Where the claim dollars
actually sit.

Claims records were pulled member by member across the covered population and summed by plan year. A quarter of claimants carry almost all of the dollars, which is the pattern this program is designed to reach.

$7.05M

total claim cost across all plan years on file

1,483

members with claim cost recorded

375

high cost claimants at the $2,000 threshold

92.7%

of all claim spend sits with those 375 members

Members by lifetime claim cost

Under $2,0001108 · 75%
$2,000 to $10,000234 · 16%
$10,000 to $50,000116 · 8%
$50,000 and above25 · 2%

Lifetime claim cost per member, all plan years summed. Three quarters of claimants stay under the high cost threshold, and the 141 members above $10,000 are where a targeted clinical program earns its return.

25.3%

of claimants are high cost

92.7%

of dollars they account for

3.7x

spend concentration versus their share of members

Source · Digbi claims pull, covered population, plan years 2023 through 2025. High cost claimant defined as $2,000 or more in claims, the Digbi standard threshold.

Claims and cost concentration20
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

21 · Claims trend by plan year

Cost per member,
before and after launch.

Claim cost per member per year for the whole claims population, shown next to the same population with high cost claimants removed.

Cost per member per year

2025 against the 2023 baseline

45.6%

$4,154

$427

$2,261

$356

2024

2025

All claimantsExcluding high cost claimants

Cost per member per year fell from $4,154 in 2024 to $2,261 in 2025 across all claimants. Strip the high cost claimants out and the rest of the population sits between $191 and $427 across three years. The swing is a high cost cohort story, not a broad population one.

High cost claimants, share of members against share of spend

15.4%

87.9%

20.8%

91.7%

15.2%

85.6%

2023

2024

2025

Share of claimantsShare of claim spend

The share of claimants crossing the $2,000 threshold peaked in 2024, the year the covered base grew fastest, and eased back in 2025. Their share of total spend has stayed between eighty five and ninety two percent every year on file.

Source · Digbi claims pull, covered population, plan years 2023 through 2025. High cost claimant defined as $2,000 or more in claims, the Digbi standard threshold.

Claims trend by plan year21
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

22 · Claim spend by condition

Which conditions carry
the cost.

Claim cost ranked by the conditions carried by the members generating it, with the number of members behind each line.

Claim cost by condition, all plan years

Metabolic disorders$5.42M
Hyperlipidemia$4.56M
Gastrointestinal disorders$4.39M
Hypertension$4.25M
Gastrointestinal$3.83M
Gastroesophageal$2.69M
Mental health$2.62M
Diabetes$1.85M

Claim cost · members

Each member's full claim cost is counted against every condition they carry, so these totals overlap rather than add up. Read them as a ranking of which conditions sit inside the highest cost members. Metabolic, lipid and digestive disease lead, which is exactly the outreach theme the benefits team chose.

Source · Digbi claims pull, covered population, plan years 2023 through 2025. High cost claimant defined as $2,000 or more in claims, the Digbi standard threshold.

Claim spend by condition22
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

23 · Key figures

GI outcomes, savings,
and population health.

77%

of members achieved meaningful weight loss, up from 72%

Across calendar year 2025 · Quarterly outcomes and impact report, March 2026

34%

of members reached clinically significant 5% weight loss, up from 28%

Across calendar year 2025 · Quarterly outcomes and impact report, March 2026

47% → 30%

moderate to severe IBS symptoms, a 37% relative reduction

Through Q4 2025 · Quarterly outcomes and impact report, March 2026

10.91 → 12.34

nutrient density score across two years

Q1 2024 through Q4 2025 · Quarterly outcomes and impact report, March 2026

454

total enrollments, 15% of the eligible population

As of March 2026 · Quarterly outcomes and impact report, March 2026

Cost comparisons for second year renewal members show enrolled members running lower per member per year than never enrolled counterparts in every top condition. Digestive disease $8,230 against $11,891, hypertension $7,969 against $13,448, metabolic syndrome $4,057 against $8,477 and diabetes $7,638 against $8,763.

Key figures23
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

24 · Certainty module 07

Brand certainty
Digbi is built for long-term partnership

The same model runs across manufacturing, pipeline and public sector books of business.

What the next pages prove

  • 01A book of business, not a single account

Pages in this module

  1. Book of business
Certainty module 0724
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

25 · Book of business

What Digbi has delivered
for comparable employers.

Context from other Digbi employer clients, not this client. Shown so a reader can see where a mature program tends to land.

Claims cost per enrolled member

Savings over four years

$18,500/member

$9,320

$9,320

$7,035

$10,465

$6,310

$12,497

$5,403

$14,576

2021

2022

2023

2024

On DigbiNot on Digbi

Over four years the claims cost per enrolled member fell from $9,320 to $5,403, while the matched group that never enrolled rose to $14,576. The gap covers diabetes, metabolic syndrome, digestive conditions and GLP-1 medication spend.

42%

Reduction in claims cost per enrolled member over four years

11.6 lbs

Average weight loss at six months, blue collar employer cohort

74%

Of engaged members reduced blood pressure, blue collar employer cohort

Source · Digbi Health multi employer claims analysis 2021 to 2024, and the national food distributor case study, 2023. Other clients, not this one.

Book of business25
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

26 · Certainty module 08

Future certainty
Digbi continues to expand value for the population

What the next plan year adds for this account, including medication support and deeper claims level reporting.

What the next pages prove

  • 01Self pay GLP-1 clinical support added January 2026

Pages in this module

  1. Looking ahead
Certainty module 0826
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

27 · Looking ahead

The plan for
the next plan year.

The 2026 plan agreed with the benefits team is written around reach, because the clinical model is already producing movement.

2026 priorities

01

Take utilization to 20%

From 15% of the eligible population, through the annual benefits cycle and targeted email.

02

Reach men and dependents

Men are 18% of members and dependents 8%, so the higher cost segments are still open.

03

Hold the heart and gut theme

Hypertension and digestive disorders lead the spend, so outreach stays on those conditions.

04

Stay medication agnostic

The program supports members whether or not the plan covers GLP-1 medication.

Looking ahead27
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

28 · Certainty module 09

Decision support
The internal team has everything needed to build a clear, defensible case for Digbi

Everything needed to carry this internally: the underlying figures, their sources and a route to the full study.

What the next pages prove

  • 01Every figure carries a named source

Pages in this module

  1. Request the full study
  2. Sources and definitions
Certainty module 0928
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

29 · Request the full study

Want the full data pack
and the savings model?

Share your details and the Digbi team will send the complete study, including the underlying analysis and the enrollment model.

Or reach us directly

partner@digbihealth.com

digbihealth.com/meet

Request the full study29
Digbi HealthInsurance brokerage · Through the March 2026 outcomes report

30 · Sources and definitions

Where each figure
comes from.

  1. 01

    Outcomes and savings figures: quarterly outcomes and impact report, March 2026, Digbi Health internal.

  2. 02

    Claims figures: client claims analysis and per year spend by disease category, 2024 to 2025 data.

  3. 03

    Testimonial: recorded video and transcript on file, mid 2025.

  4. 04

    Savings methodology: enrolled members compared with never enrolled members, propensity matched across roughly 400 procedure codes, excluding cancer and other exclusion criteria.

Sources and definitions30

Talk to the team

Have questions? Our Enterprise team wants to hear from you.

Whether you are evaluating a precision nutrition program for a covered population or want to understand the methodology behind these case studies, we are happy to walk through it.